Brazil Service
The Brazil SIM card, combined with an international mobile phone, is the most simple and economical solution for making and receiving mobile phone calls while in Brazil. All incoming calls while in Rio de Janeiro are FREE and only $0.50 USD per call everywhere else, regardless of where they originate. Pay the local rate for local calls and use a mobile phone in Brazil like you do at home. Since this SIM card is prepaid, there are no monthly fees and no need for a contract.
Benefits:
- $55 R ($18.25 USD) starter credit
- A local mobile phone number in Brazil
- FREE incoming calls in Rio de Janeiro
- Voicemail
- Text messaging
- No yearly contract, monthly charges or credit check
Rates
Domestic calls
Domestic rates are per minute for outgoing calls.
All incoming calls on your Brazil mobile phone are free while in Rio de Janeiro
| Call type | Per minute rate while in Rio |
Per minute rate outside of Rio |
| Outgoing local calls | 1.19 R ($0.39 USD) |
N/A |
| Outgoing long distance calls | 1.69 R ($0.56 USD) |
1.19 R ($0.39 USD) plus 0.50 R ($0.16 USD) connection fee |
| Incoming calls | FREE |
0.50 R ($0.16 USD) |
Incoming text messages are free. Outgoing messages are 0.25 R ($0.08 USD) each.
International calls
International rates are per minute for outgoing calls while in Brazil.
| Calling to | Peak per minute rate |
| USA | 2.50 R ($0.83 USD) |
| Canada | 5.41 R ($1.79 USD) |
| UK | 5.41 R ($1.79 USD) |
| Germany | 3.12 R ($1.03 USD) |
| Australia / New Zealand | 6.70 R ($2.22 USD) |
Coverage
Coverage map not available.
Activating your service
Your Brazil mobile phone number is printed on the reverse side of your SIM card packaging and begins *(21).
To activate your service:
- Travel to Brazil.
- Be sure that the battery is adequately charged.
- Insert the SIM card into your GSM phone*.
- Turn your phone on.
- Enter the PIN code^
- Start calling.
* You will need to snap out the thumbnail sized SIM card along the perforated edge of its holder and then insert the SIM card into your international mobile phone with the gold contacts of the SIM card facing the metal contacts of your mobile phone.
^ Your phone will prompt you for a 4 digit PIN code which is printed on a separate card located in the wallet containing your SIM card. The PUK is only required to unblock your phone if you enter in a PIN code incorrectly. Follow your cell phone manual instructions to correctly use the PUK to unblock your phone.
Making and receiving calls
How to make a call
To make an international call from your Brazil mobile phone dial 0041 followed by the country code (1 for the US), area code and phone number.
How family and friends call you
Family and friends need to dial the international prefix, followed by the country code 55 and your mobile phone number.
For example, when calling from the United States, callers need to dial 011 55 and then your mobile phone number.
Recharging your account
To add credit to your Brazil SIM card, you will need to purchase recharge vouchers, also called Reload codes. You will find these vouchers at local convenience stores, TIM shops and authorized dealers in Brazil. They are available in 6 denominations: R5, R15, R25, R35, R50 and R100.
To recharge your account:
- Purchase a recharge voucher.
- Scratch off the grey protective layer to reveal your voucher code.
- Enter your voucher code.
Do not purchase another Brazil SIM card when your credit is depleted! You only need a recharge voucher!
Contacting Customer Service
Customer service for your Brazil SIM card is available 24/7 by dialing *144 from your mobile phone.
Service life
Every time you recharge your account, the validity of your SIM card will be extended for 4 months.
If you do not recharge your account within 4 months, your mobile phone number will be partially blocked and you will only be able to receive incoming calls for another month.
If you do not recharge your account after 5 months, your SIM card and phone number will be recycled and any remaining credit will be forfeit. To get connected again you will be required to purchase another SIM card.
Handset compatibility
This SIM card requires an unlocked international GSM mobile phone. If you do not have your own suitable handset, we have several models available for your review and consideration. Please click here for more information.
If you have difficulty using the service in your handset, please contact Customer service