SPAM filter

• What is SPAM ?
• What is the SPAM filter?
• What happens to my messages that are filtered as SPAM?
• How do I set up my SPAM filters?
• Is the SPAM filter free?
• Is there anything else I can do to minimuze SPAM?

What is SPAM?

SPAM in unsolicited "junk" email sent to large numbers of people to promote products or services. The most common SPAM emails are chain letters, work-at-home schemes, weight loss claims, credit repair offers, advance fee loan scams and adult entertainment. SPAM is not only unwanted, annoying and time-consuming but it is also getting worse every year.

What is the SPAM filter?

The SPAM filter comes with ISIConnect's Premium email service. The SPAM filter helps catch unwanted junk mail. Messages considered SPAM are sent to your Junk mail folder and deleted after one month. We recommend that you check your Junk mail folder weekly to make sure the filter hasn't sent desired mail to your Junk mail folder.

You can set your SPAM filters to 'High', 'Medium' and 'Low'.

A high setting means the filter will be more aggressive and some desired messages may end up in your Junk mail folder. We recommend that you check your Junk mail folder weekly to make sure the filter hasn't sent desired mail to your junk mail folder.
A low setting means the filter will be less aggressive and you may still receive SPAM.

If you find you are getting too much SPAM, or if you are having desired messages sent to your Junk mail folder, you may want to reset your SPAM filter. If your filter is set to 'High' and you are still receiving some SPAM, there are a variety of things you can do to minimize SPAM. Read our Tips

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What happens to my messages that are filtered as SPAM?

All messages filtered as SPAM are sent to your junk mail folder where they are automatically deleted after one month. If you have your SPAM filter set to 'High', some desired messages may end up in your junk mail folder. We recommend that you check your junk mail folder weekly to make sure it doesn't contain any desired mail. If it does contain some desired mail, you can move it to your Inbox.

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How do I set up my SPAM filters?

You need to log in to the ISIConnect's website, click Email settings in the side navigation menu and then click spam filtering in the top navigation menu. You must be a Premium email subscriber to be able to set up SPAM filters.
Read more about setting up SPAM filters in the online help.

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Is the SPAM filter free?

The SPAM filter comes with ISIConnect's Premium email service.
Read more about setting up Premium email in the online help.

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Help! I am still receiving SPAM

Here are some tips you should follow to reduce the amount of SPAM you receive.

• Don't publish your email address on a webpage, in a chat forum, on an online service's membership directory or in a news article. If you do, you will find your email address will end up on a spammers list. How? Typically, an email spammer buys a list of email addresses from a list broker, who compiles it by using software, called web spiders, to crawl the Web searching for email addresses.
• Use two email addresses - one for personal messages and one for newsgroups and chat rooms. If you start receiving too much SPAM in your public email address, simply change it. It doesn't affect your personally email address so family and friends will still be able to email you.
• Check the privacy policy when you submit your address to a website. See if it allows the company to sell your address. You may want to opt out of this provision, if possible, or not submit your address at all to websites that won't protect it. ISIConnect never on sells your email address.
• Do not click on the "unsubscribe" or "remove me" link in a SPAM email. Never respond to the instructions to reply with the word "remove". These are all tricks to get you to react to the email. It alerts the sender that a human is at your address and validates to the spammers that the email address is a real one. Your address is likely to be placed on more lists and you receive more SPAM!
• Never respond to SPAM. For a spammer, one "hit" among thousands of mailings is enough to justify the practice. Instead, if you want a product that is advertised in SPAM, go to a Web site that also carries the product, inquire there, and tell them you do not approve of spam methods and will not patronize a company that uses spammers.

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If you would like more help using ISIConnect, feel free to contact Customer Service by sending an email to ISIConnect@ekit.com

 

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